Burst Pipes
A split supply line or a failed connector can dump water into a wall cavity fast, so we shut the supply down, isolate the section and replace what let go.
Emergency Plumbing Wilston
Plumber Wilston takes the calls that cannot wait: a ceiling with water pouring through it, a toilet spilling across the floor, a tank giving way beneath the house, or the smell of gas. This page maps the four emergency jobs Plumber Wilston attends across Wilston and the streets around it.
If we're late, $100 comes off your bill
- $0 Call-Out FeesNo extra charge for nights, weekends or public holidays
- Available 24/77 days a week, and same-day where we can
- Lifetime Labour WarrantyBacked by our Fix-It-or-It's-Free guarantee (T&Cs apply)
- Licensed and InsuredEvery job done by a licensed plumber. QBCC No: 15024607
Is it urgent? Here's what to do first:
- A burst or a leak you can't stop: turn the water off at the meter and call (07) 3524 7117.
- Gas in the air: leave straight away and call from outside. Don't use switches or flames inside.
- A small drip or a slow drain: it can wait for a booked visit. Call (07) 3524 7117 and we'll arrange a time.
- Late, early or on a holiday: we're available 24/7, 7 days a week, and there's no extra charge for nights, weekends or public holidays.
Which Call Are You Making?
Match the trouble to the page and you will find the make-safe steps plus what we do once we arrive.
Water where it should not be
a split pipe, a soaked wall or a ceiling bulging overhead points to burst pipes.
A fixture backing up
a pan filling instead of emptying, or waste spreading across a bathroom floor, is covered under toilet overflowing.
No hot water tonight
a cold shower with a wet laundry floor underneath suggests the tank has let go; see no hot water.
A gas smell
leave first, call from outside, and read gas leaks once you are clear of the property.
Flood Mapping Shapes the Calls Here
Four streets on the low ground sit inside Council's February 2022 flood extent, in whole or in part: Noble, Granville, Mark and Finsbury. When a storm fills the Enoggera Creek flats, those streets produce the calls we plan around.
The flats flood first
Once the rain eases, saturated soil beside the creek keeps pushing groundwater against pipe joints and tank bases, so a surcharged sewer can force water up via the lowest gully inside the house.
The slopes fail differently
The higher ground near Eildon Hill sits above the creek layers, yet a hundred years of hillside soil movement has thrown old drain joints out of alignment, meaning a quiet leak above the flats can still become an urgent one.
Overland flow adds a third path
Council's overland-flow mapping runs a path through Vale Street, and the parks on the flats below act as overflow ground, so streets well outside the river layers can still go under in a big storm.
The Four Emergency Jobs We Attend
Each of these has its own page with the immediate steps, the likely causes and the fix.
Toilet Overflowing
A pan rising instead of draining usually means a blockage downstream, and on the creek-side streets it can be a surcharged line pushing back, which we clear and then trace.
No Hot Water
A cold tap plus a wet laundry floor is the sign of a tank corroded through, and we repair or replace depending on what the inspection shows.
Gas Leaks
If you can smell gas, leave the property and call from outside; we find the leak, make the line safe and carry out the repair under our gasfitting licence.
Need a plumber in Wilston?
$0 call-out fees, available 24/7, and same-day where we can.
What Counts as an Emergency
Not every plumbing problem needs a rushed visit, and knowing the difference saves you stress. Four troubles cannot sit and wait: water you cannot stop, gas you can smell, a sewer rising into the house, and a hot water system letting its contents escape.
The rest can wait for a booked time. A tap that drips, a sink that drains slowly or a gurgling line that still carries belongs on the general plumbing and drainage pages, where the same licensed team handles it in normal hours.
Make-safe steps worth knowing before we arrive:
- 1
Water
closing the meter's stop tap isolates the entire property; rotate it clockwise all the way, then open your lowest tap so the remaining water in the piping empties out.
- 2
Gas
do not hunt for the leak. Leave, avoid switches and flames, and ring us from the footpath.
- 3
Hot water
an isolation valve on the cold inlet to the tank stops the feed if the tank itself is weeping.
Two Failures We See Coming
The old houses fail from below
Interwar dwellings on the slopes beneath Eildon Hill commonly tuck the tank into an under-house laundry or beside a rear stairwell close to the ground, where damp air works on the shell for years. The first sign of trouble is often water on the laundry floor rather than the cold shower that follows it.
The new side fails sideways
Two-storey townhouse rows pack laundries and bathrooms back to back, and when a low-grade hose or valve lets go on an upper storey, the water runs down inside the wall before it shows anywhere. The neighbour's stained ceiling is often the first clue either of you gets.
How a Job Runs
- 1
Ring and describe it
Call (07) 3524 7117 and walk us through what's going on in Wilston. A couple of quick questions help us bring the right parts the first time.
- 2
Flat-rate price, agreed first
You see flat-rate pricing with no hidden fees before the work begins. Say yes and we start.
- 3
Make it safe, then fix it
We isolate the water or the gas first, stop the escape, and then carry out the repair so the same failure does not come back on the next storm or the next shower.
- 4
Pay when it's done
Card or EFTPOS on site once the job's finished, or ask about Fix now, pay later.
Why Choose Plumber Wilston
Even at the height of a storm-season Saturday, the licence, the quote and the payment method stay exactly the same.
- $0
- Call-Out Fees
- 24/7
- Available, 7 Days
- 200+
- Five-Star Google Reviews
$0 Call-Out Fees, Day or Night
Every Wilston job comes with $0 call-out fees, and there's no extra cost for nights, weekends or public holidays. Fix It or It's Free. We stand behind the work with our Fix-It-or-It's-Free guarantee (T&Cs apply), and if we're late, $100 comes off your bill. Lifetime Labour Warranty. Under QBCC No: 15024607, every job is done by a licensed plumber, and our labour carries a lifetime labour warranty. Licensed and Insured. We're licensed and insured, locally owned and operated, with flat-rate pricing.
Where We Work
Our plumbers run emergency calls across the whole pocket, not just the one suburb, taking in Grange, Lutwyche, Windsor, Bowen Hills and Herston. We are as likely to be on a call in Eighth Avenue or Silvester Street as we are near the Wilston Village shops.
When the storm has passed and the water has gone down, the follow-up work often lands with drainage or hot water, and the same team carries it through.
Emergency Questions From Around Wilston
Call (07) 3524 7117What should I do first if a pipe bursts?
Turn the water off at the meter, move what you can out of the wet, then call (07) 3524 7117 and we will get a plumber moving your way as fast as we can.
Does a gurgling floor waste mean the sewer is blocked?
It can, because on the saturated creek flats a pressured line vents up through the lowest drain, so treat any water rising from a floor waste as urgent and call.
Who owns the pipes if the problem is past my boundary?
The public sewer and water mains are Urban Utilities' responsibility, while every pipe on your property's side of the connection is yours and ours to fix under one fixed quote.
Why did my hot water tank fail without warning?
Tanks in under-house laundries sit in damp air that eats the shell and the anode over years, so the leak often starts quietly before the water runs cold.
Is a stained ceiling in a townhouse a plumbing emergency?
Yes, because water from a burst connector upstairs travels down inside the wall, and any stain on a ceiling or swelling along a skirting means it is already moving between units.
How do I book an emergency plumber in Wilston?
Call (07) 3524 7117 and run us through what you can see from a safe spot, and we will sort the urgent jobs first and get a plumber out same-day where we can.
Call Now for Emergency PlumbingLet's sort it today.
Call (07) 3524 7117 and tell us what's going on. We're available 24/7, every job in Wilston comes with $0 call-out fees and flat-rate pricing, and the work is done under QBCC No: 15024607, with same-day where we can.
Current offers:
- $80 off a tap replacement. T&Cs apply. Mention this offer when booking.
- $60 off your first service. T&Cs apply. Mention this offer when booking.
- $99 off blocked drains. T&Cs apply. Mention this offer when booking.
- $220 cashback on hot water installs. T&Cs apply. Mention this offer when booking.
For the booked, non-urgent side of the trade, head back to the emergency plumbing overview or start at home.
To claim your $0 call-out fee, call (07) 3524 7117 today.